uL — Whirlpool Cabrio/Bravos/Oasis uL — Unbalanced Load
uL means the washer detected an unbalanced load. Per Whirlpool's official page, the washer could NOT remedy the off-balance load through its own automated methods and needs manual intervention — you must open the lid and redistribute the load yourself; it does not auto-correct on its own.
- Keep using it?
- Yes — fix when convenient
- DIY difficulty
- Easy
- Typical cost
- $40-80
- Verified against
- producthelp.whirlpool.com ↗
The fix
Suspension rods kit
Unbalanced load detected
Diagnose first: Redistribute the load first. Repeated UL on normal loads usually means worn suspension rods on top-loaders or worn shocks on front-loaders.
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How to fix it
- Open the lid and manually redistribute the load evenly around the washplate, then restart the spin.
- Confirm the washer is level on all four feet.
- If uL is frequent, inspect/replace the suspension rods.
Why it happens
Typical signs: Slow or reduced spin · Clothes still wet · uL on the display
- Off-balance or bulky load A single heavy item or bunched load.
- Machine not level An unlevel washer cannot balance the basket.
- Worn suspension rods On older units, worn rods let the basket move too much.
Other parts sometimes needed
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
- Cabrio Suspension Rod Kit Common replacementAmazon →
More Whirlpool top-load washer codes
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: producthelp.whirlpool.com.