GE · Microwave Moderate
DOOR — Door not fully closed / open too long
Some GE microwaves display 'DOOR' (or 'Door') when the door interlock circuit reports the door open after a cook start, or when the door has been left open with the unit on for an extended period. It's a softer warning than F9 — usually a latching or alignment issue.
- Keep using it?
- Yes, with caution
- DIY difficulty
- Easy
- Verified against
- geappliances.com ↗
How to fix it
- Press CLEAR/OFF and firmly close the door. Code should clear immediately.
- If it persists, inspect latch hooks for wear, cracks, or missing tips.
- Replace the door latch / hook assembly if damaged.
- Check the door for sag — adjust or replace hinges as needed.
- If the door looks fine, unplug and test the primary door switch for clean open/closed action; replace if intermittent.
Why it happens
Typical signs: 'DOOR' shown in place of time · Microwave won't start a cycle · Door feels loose, hinges sag · Latch hooks visibly bent or worn
- Door not latched fully Closing too softly doesn't seat all interlocks.
- Worn or bent latch hooks Plastic hooks no longer reach the primary switch.
- Sagging door hinges (over-the-range units) Heavy door drops out of alignment over time.
- Worn primary door switch Switch no longer makes contact even with a properly closed door.
Parts you may need
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
More GE microwave codes
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: geappliances.com.