GE · Microwave Moderate

DOOR — Door not fully closed / open too long

Some GE microwaves display 'DOOR' (or 'Door') when the door interlock circuit reports the door open after a cook start, or when the door has been left open with the unit on for an extended period. It's a softer warning than F9 — usually a latching or alignment issue.

Keep using it?
Yes, with caution
DIY difficulty
Easy

How to fix it

  1. Press CLEAR/OFF and firmly close the door. Code should clear immediately.
  2. If it persists, inspect latch hooks for wear, cracks, or missing tips.
  3. Replace the door latch / hook assembly if damaged.
  4. Check the door for sag — adjust or replace hinges as needed.
  5. If the door looks fine, unplug and test the primary door switch for clean open/closed action; replace if intermittent.

Why it happens

Typical signs: 'DOOR' shown in place of time · Microwave won't start a cycle · Door feels loose, hinges sag · Latch hooks visibly bent or worn

  • Door not latched fully Closing too softly doesn't seat all interlocks.
  • Worn or bent latch hooks Plastic hooks no longer reach the primary switch.
  • Sagging door hinges (over-the-range units) Heavy door drops out of alignment over time.
  • Worn primary door switch Switch no longer makes contact even with a properly closed door.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • GE microwave door latch assembly Common replacement
    Amazon →
  • GE microwave primary door switch Common replacement
    Amazon →

More GE microwave codes

F1 F1 — Open Thermal Sensor (Overheating) F10 F10 — Shorted Touch Screen F11 F11 — Shorted Touchpad / Keypad F2 F2 — Shorted Thermal Sensor F3 -E0 F3 — Shorted Touch Panel F3 F3 — Shorted Touch Pad

All GE codes → All microwave codes →

Frequently asked questions

What does the DOOR code mean on a GE microwave?

Some GE microwaves display 'DOOR' (or 'Door') when the door interlock circuit reports the door open after a cook start, or when the door has been left open with the unit on for an extended period. It's a softer warning than F9 — usually a latching or alignment issue.

What causes the DOOR code on a GE microwave?

Door not latched fully: Closing too softly doesn't seat all interlocks. Worn or bent latch hooks: Plastic hooks no longer reach the primary switch. Sagging door hinges (over-the-range units): Heavy door drops out of alignment over time.

Is it safe to keep using a GE microwave with a DOOR error?

Yes, with caution. This is rated a moderate-severity fault.

How do I fix DOOR on a GE microwave?

Press CLEAR/OFF and firmly close the door. Code should clear immediately. If it persists, inspect latch hooks for wear, cracks, or missing tips. Replace the door latch / hook assembly if damaged.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.