DOOR Moderate Easy DIY

GE Microwave DOOR — Door not fully closed / open too long

GE Microwave · Error code DOOR

What DOOR Means

Some GE microwaves display 'DOOR' (or 'Door') when the door interlock circuit reports the door open after a cook start, or when the door has been left open with the unit on for an extended period. It's a softer warning than F9 — usually a latching or alignment issue.

Symptoms

  • 'DOOR' shown in place of time
  • Microwave won't start a cycle
  • Door feels loose, hinges sag
  • Latch hooks visibly bent or worn

Common Causes

1
Door not latched fully

Closing too softly doesn't seat all interlocks.

2
Worn or bent latch hooks

Plastic hooks no longer reach the primary switch.

3
Sagging door hinges (over-the-range units)

Heavy door drops out of alignment over time.

4
Worn primary door switch

Switch no longer makes contact even with a properly closed door.

How to Fix It

  1. Press CLEAR/OFF and firmly close the door. Code should clear immediately.
  2. If it persists, inspect latch hooks for wear, cracks, or missing tips.
  3. Replace the door latch / hook assembly if damaged.
  4. Check the door for sag — adjust or replace hinges as needed.
  5. If the door looks fine, unplug and test the primary door switch for clean open/closed action; replace if intermittent.

Parts You May Need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

Common replacement GE microwave door latch assembly View on Amazon→ Common replacement GE microwave primary door switch View on Amazon→

More GE Microwave Codes

F0 F0 — Communication / no key entry fault F1 F1 — Open Thermal Sensor (Overheating) F10 F10 — Shorted Touch Screen F11 F11 — Shorted temperature probe F2 F2 — Shorted Thermal Sensor F3 -E0 F3-E0 — Keypad / membrane shorted (Profile/Advantium)

All GE codes → All microwave codes →

Verified against manufacturer documentation: geappliances.com

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.