KitchenAid · Dishwasher Moderate
F5E2 — Door Won't Latch
The control detects the door switch closed but the latch is reporting an unlatched state, or the door is mechanically failing to stay latched.
- Keep using it?
- Yes, with caution
- DIY difficulty
- Easy
- Verified against
- kitchenaid.com ↗
How to fix it
- Open and close the door several times — watch the latch hook engage the strike.
- Check the strike plate at the top of the tub opening; tighten screws if loose.
- Inspect the door springs and cables on each side under the tub — replace if broken.
- Level the dishwasher front-to-back and side-to-side; adjust feet.
- If the latch hook is cracked or sloppy, replace the door latch assembly.
- Retest a cycle to confirm the door stays latched.
Why it happens
Typical signs: Door pops open mid-cycle · Cycle aborts shortly after start · Control flashes F5E2 / two and two blinks
- Worn or broken door latch Plastic latch hook is cracked.
- Loose strike plate on tub Screws have backed out; latch can't catch.
- Door spring / cable failure Broken door spring causes door to fall open under load.
- Misaligned door from a leveling issue Unit not level — door binds and won't stay latched.
Parts you may need
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
More KitchenAid dishwasher codes
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: kitchenaid.com.