Samsung · Microwave Moderate

5E — / SE — Touchpad Shorted (Older Spelling)

On older Samsung microwaves '5E' (often misread as 'SE') indicates a shorted key on the touchpad — same failure mode as later C-d0/C-d1 codes.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Verified against
samsung.com ↗

How to fix it

  1. Unplug for 5+ minutes.
  2. If 5E returns immediately with no input, suspect the touchpad.
  3. Open the panel and disconnect the touchpad ribbon; power on briefly — if error clears, replace the touchpad.
  4. Otherwise replace the main control board.

Why it happens

Typical signs: 5E or SE on display · Keys unresponsive or unit beeps continuously · Will not start

  • Moisture under touchpad Cleaner or steam intrusion shorts a key.
  • Failed membrane touchpad Conductive trace shorted.
  • Damaged ribbon cable Crimped or corroded ribbon to the control.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • Samsung microwave touchpad Common replacement
    Amazon →

More Samsung microwave codes

-dr- -dr- — Door Open (Demo / Reminder) C-21 C-21 — Cavity Over-Temperature C-22 C-22 — Temperature Sensor Error C-A0 C-A0 — Communication Error Between Boards C-A1 C-A1 — Functional Error (Damper / Sensing) C-A2 C-A2 — Humidity Sensor Short Circuit

All Samsung codes → All microwave codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: samsung.com.