Whirlpool · Dryer Minor

Err — Door Not Fully Closed

The control sees the door as not fully latched. The cycle will not run until the door is shut and the door switch closes cleanly.

Keep using it?
Yes — fix when convenient
DIY difficulty
Easy
Verified against
producthelp.whirlpool.com ↗

How to fix it

  1. Open the door, remove anything from the door seal area, and push it firmly closed until it clicks.
  2. Inspect the door catch and strike for cracks or wear.
  3. If 'Err' persists, unplug the dryer and test the door switch with a multimeter (continuity should change when the actuator is depressed).
  4. Replace the door switch or door catch as appropriate.

Why it happens

Typical signs: 'Err' on display · Cycle won't start when Start is pressed · Drum light stays on with door visibly closed · Beep on start attempt

  • Door not fully latched A piece of clothing or the lint screen housing is keeping the door from clicking fully shut.
  • Worn door catch / strike Plastic catch is worn and not engaging the door switch fully.
  • Failed door switch The switch itself has failed open even when the door is properly closed.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • Dryer door switch Common replacement
    Amazon →
  • Dryer door catch / strike kit Common replacement
    Amazon →

Related repair guides

Dryer Won't Turn On — How to Fix It →

More Whirlpool dryer codes

AF AF — Airflow Restriction E1 E1 — Exhaust Thermistor Open/Shorted E2 E2 — Outlet (Exhaust) Thermistor Shorted F01 F01 — Main electronic control board failure F02 F02 — User Interface / Keypad Failure F1E1 F1E1 — Stuck Motor Relay on Main Control

All Whirlpool codes → All dryer codes →

Frequently asked questions

What does the Err code mean on a Whirlpool dryer?

The control sees the door as not fully latched. The cycle will not run until the door is shut and the door switch closes cleanly.

What causes the Err code on a Whirlpool dryer?

Door not fully latched: A piece of clothing or the lint screen housing is keeping the door from clicking fully shut. Worn door catch / strike: Plastic catch is worn and not engaging the door switch fully. Failed door switch: The switch itself has failed open even when the door is properly closed.

Is it safe to keep using a Whirlpool dryer with a Err error?

Yes — fix when convenient. This is rated a minor-severity fault.

How do I fix Err on a Whirlpool dryer?

Open the door, remove anything from the door seal area, and push it firmly closed until it clicks. Inspect the door catch and strike for cracks or wear. If 'Err' persists, unplug the dryer and test the door switch with a multimeter (continuity should change when the actuator is depressed).

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: producthelp.whirlpool.com.