F28 Moderate Moderate DIY

Whirlpool Dryer F28 — Moisture Sensor Open

Whirlpool Dryer · Error code F28

What F28 Means

The control cannot see the moisture sensor strips inside the drum (open circuit). Automatic / Auto-Dry cycles will not end correctly because the dryer can't tell when the clothes are dry.

Symptoms

  • F28 in display
  • Auto cycles end almost immediately or run forever
  • Clothes coming out damp on Auto Dry but fine on Timed Dry
  • Sensor Dry cycles unusable

Common Causes

1
Disconnected sensor harness

The connector to the moisture sensor strips behind the lint screen housing has worked loose, often from vibration.

2
Broken wire

Wire chafed or broken where the harness runs into the drum front bulkhead.

3
Damaged sensor strips

The two metal strips inside the drum are bent away from clothes contact or corroded.

How to Fix It

  1. Unplug the dryer.
  2. Remove the top panel / front panel per the model service sheet to access the moisture sensor harness.
  3. Reseat the moisture sensor connector and inspect the wires for breaks.
  4. Inspect the two metal strips inside the drum near the lint screen — they should be clean and roughly flush.
  5. Wipe the strips with a soft cloth and rubbing alcohol to remove fabric softener film.
  6. If wiring and strips are good, replace the moisture sensor harness assembly.

Parts You May Need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

More Whirlpool Dryer Codes

All Whirlpool codes → All dryer codes →

Verified against manufacturer documentation: atoz1.com

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.