Frigidaire · Washer Moderate

E20 — Drain pump won't pump out

Water did not drain within the allowed time. Almost always a blockage — start with the pump filter. Also displayed as E21 on some models.

Keep using it?
Yes, with caution
DIY difficulty
Easy
Verified against
frigidaire.com ↗

How to fix it

  1. Power off and place towels — water will spill from the trap.
  2. Open the front access panel and unscrew the pump filter (turn slowly).
  3. Remove debris, rinse the filter, reinstall.
  4. Pull machine forward and inspect the drain hose for kinks; clear standpipe.
  5. If still won't drain, test pump motor for ~10-30 ohms and 120 VAC during drain.
  6. Replace the pump if open winding or seized.

Why it happens

Typical signs: Standing water in tub · Cycle pauses at drain · Pump hums but no flow · Foul smell

  • Clogged pump trap/filter Coins, hair, lint, and small clothing items collect in the trap.
  • Kinked or clogged drain hose Hose stuffed too far into standpipe or pinched behind unit.
  • Clogged household standpipe Lint and detergent scale build up in the drain line.
  • Failed drain pump motor Open winding or seized impeller — no pumping action.
  • Object in pump impeller Bra wire or coin jamming the impeller blade.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • Frigidaire washer drain pump Common replacement
    Amazon →
  • Washer drain hose Common replacement
    Amazon →

More Frigidaire washer codes

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Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: frigidaire.com.