LG · Refrigerator Minor

OFF — Demo / showroom mode enabled

OFF (sometimes shown as 'O Ff' or 'OF F') means Demo Mode is on. Lights and display work, but the compressor will NOT run. Common after delivery from a retailer.

Keep using it?
Yes — fix when convenient
DIY difficulty
Easy
Verified against
lg.com ↗

How to fix it

  1. Press and hold Refrigerator + Ice Plus together for 5 seconds (some models: Refrigerator + Freezer).
  2. Display will beep and OFF will clear; compressor will start within a few minutes.
  3. Allow 24 hours to reach setpoint.
  4. If OFF won't clear, consult the manual for your model's exact Demo Mode toggle.

Why it happens

Typical signs: OFF on display · Lights/display normal but no cooling · Compressor never starts · Recently delivered from store

  • Demo mode left enabled by retailer Showroom setting carried home.
  • Accidental key combo activation Demo combo pressed by accident.

Related repair guides

How to Reset a Refrigerator (After a Power Outage or Glitch) →

More LG refrigerator codes

22 22 — Compressor relay / inverter control fault 33 33 — Compressor / defrost test fault 67 67 — Door open / not fully closed 88 88 — Power-on display test (not a fault) Er CF Er CF — Condenser fan motor feedback fault Er CO Er CO — Communication error (main board ↔ display)

All LG codes → All refrigerator codes →

Frequently asked questions

What does the OFF code mean on a LG refrigerator?

OFF (sometimes shown as 'O Ff' or 'OF F') means Demo Mode is on. Lights and display work, but the compressor will NOT run. Common after delivery from a retailer.

What causes the OFF code on a LG refrigerator?

Demo mode left enabled by retailer: Showroom setting carried home. Accidental key combo activation: Demo combo pressed by accident.

Is it safe to keep using a LG refrigerator with a OFF error?

Yes — fix when convenient. This is rated a minor-severity fault.

How do I fix OFF on a LG refrigerator?

Press and hold Refrigerator + Ice Plus together for 5 seconds (some models: Refrigerator + Freezer). Display will beep and OFF will clear; compressor will start within a few minutes. Allow 24 hours to reach setpoint.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: lg.com.