Samsung · Dishwasher Moderate

5C — / 5E — Drain Error

The 5C (older 5E) code means the dishwasher did not drain within the expected time — water is left in the tub.

Keep using it?
Yes, with caution
DIY difficulty
Easy
Verified against
samsung.com ↗

How to fix it

  1. Remove and clean the bottom filter and sump.
  2. Clear the drain hose and air gap; confirm the disposal knockout plug was removed if recently installed.
  3. Test/replace the drain pump if needed.

Why it happens

Typical signs: Standing water in the tub · Dishes not clean/dry · 5C or 5E on the display

  • Clogged filter and sump Food debris in the bottom filter blocks draining. Clean it first.
  • Clogged drain hose or air gap A blockage at the hose, air gap, or disposal inlet.
  • Failed drain pump A pump that will not move water.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • Samsung Dishwasher Drain Pump Common replacement
    Amazon →

Related repair guides

Dishwasher Beeping or Lights Flashing — What It Means →Dishwasher Not Draining — How to Fix Standing Water →How to Clean a Dishwasher Filter (And Why Your Dishes Aren't Clean) →How to Clean a Smelly Dishwasher →

More Samsung dishwasher codes

1C 1C — Low water level / fails to start 1E 1E / IE — Filter clogged / heater fault 3C 3C Error — Wash Pump Failure 3E 3E — Hot water supply too hot 4C 4C / 4E — Water Supply Error 4C5 4C5 / 4E5 — Fill timeout with dry tub

All Samsung codes → All dishwasher codes →

Frequently asked questions

What does the 5C code mean on a Samsung dishwasher?

The 5C (older 5E) code means the dishwasher did not drain within the expected time — water is left in the tub.

What causes the 5C code on a Samsung dishwasher?

Clogged filter and sump: Food debris in the bottom filter blocks draining. Clean it first. Clogged drain hose or air gap: A blockage at the hose, air gap, or disposal inlet. Failed drain pump: A pump that will not move water.

Is it safe to keep using a Samsung dishwasher with a 5C error?

Yes, with caution. This is rated a moderate-severity fault.

How do I fix 5C on a Samsung dishwasher?

Remove and clean the bottom filter and sump. Clear the drain hose and air gap; confirm the disposal knockout plug was removed if recently installed. Test/replace the drain pump if needed.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: samsung.com.