Samsung · Oven Minor

-dC- — Flex Duo Divider Missing or Removed

The Smart Divider (partition) used for Flex Duo / Dual Cook is not installed, or was removed while a divided-cavity cooking mode was running — this is a missing/removed-divider code, not a divider-installed conflict. Samsung's US documentation covers -dC- and -dE- together as 'the partition is not installed properly' (e.g. cooking started before inserting it); Samsung's UK documentation describes -dC- specifically as the divider being removed mid-cycle during Dual cook mode.

Keep using it?
Yes — fix when convenient
DIY difficulty
Easy
Verified against
samsung.com ↗

How to fix it

  1. Open the oven and insert the Smart Divider with tabs fully engaged in the cavity slots.
  2. Close the door and restart the cycle.
  3. If the code persists with the divider installed, remove and reseat it firmly.
  4. Inspect the divider and the sensor area for debris or damage.
  5. If the code still won't clear with the divider properly seated, the divider sensor/switch needs replacement (service call).

Why it happens

Typical signs: -dC- (or dC) flashes when starting or during Dual Cook / Flex Duo mode · Oven won't begin the cycle, or a running Dual Cook cycle stops · Code clears once the divider is inserted and fully seated

  • Divider not inserted before starting Dual Cook mode User selected a divided-cavity mode without installing the Smart Divider first.
  • Divider removed mid-cycle The divider was pulled out while a Dual Cook / Flex Duo cycle was already running.
  • Divider partially seated Tabs not fully engaged in the cavity slots, so the sensor doesn't register it as installed.
  • Failed divider sensor switch The switch in the cavity wall doesn't see the divider even when it's correctly installed.

More Samsung oven codes

---- ---- — Invalid Temperature Setting -dE- -dE- — Flex Duo Divider Not Installed bAd LinE bAd LinE — Bad Power Connection C-10 Range C-10 — Temperature Sensor Reading Error C-20 C-20 — Oven Temperature Sensor Open/Short C-21 C-21 — Overheat / Sensor Short (Model-Dependent)

All Samsung codes → All oven codes →

Frequently asked questions

What does the -dC- code mean on a Samsung oven?

The Smart Divider (partition) used for Flex Duo / Dual Cook is not installed, or was removed while a divided-cavity cooking mode was running — this is a missing/removed-divider code, not a divider-installed conflict. Samsung's US documentation covers -dC- and -dE- together as 'the partition is not installed properly' (e.g. cooking started before inserting it); Samsung's UK documentation describes -dC- specifically as the divider being removed mid-cycle during Dual cook mode.

What causes the -dC- code on a Samsung oven?

Divider not inserted before starting Dual Cook mode: User selected a divided-cavity mode without installing the Smart Divider first. Divider removed mid-cycle: The divider was pulled out while a Dual Cook / Flex Duo cycle was already running. Divider partially seated: Tabs not fully engaged in the cavity slots, so the sensor doesn't register it as installed.

Is it safe to keep using a Samsung oven with a -dC- error?

Yes — fix when convenient. This is rated a minor-severity fault.

How do I fix -dC- on a Samsung oven?

Open the oven and insert the Smart Divider with tabs fully engaged in the cavity slots. Close the door and restart the cycle. If the code persists with the divider installed, remove and reseat it firmly.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: samsung.com.