Samsung Washer bE / bE2 / 14E — Stuck button on control panel
Samsung Washer · Error code bE
What bE Means
The main control detected a button held down longer than ~30 seconds. Often a physical stuck key, water under the membrane, or a control PCB short.
Most Likely Fix
Button error - stuck control panel button
Tools: screwdriver
Diagnose first: Unplug for 5 minutes first - sometimes clears. Persistent code means a button is physically stuck or the membrane has failed.
Find this part on Amazon →Symptoms
- bE appears at power-on or after a button press
- Touch panel unresponsive
- One key feels squishy or stuck
Common Causes
Cracked or sticky button keeps signaling pressed.
Spilled detergent or steam wicks under the membrane.
Sensor board itself faults.
How to Fix It
- Unplug the washer for 5 minutes.
- Wipe the control panel dry and press each button — note any that feel mushy or stuck.
- Remove the top panel and inspect the back of the control board for moisture or corrosion.
- Let any damp board air-dry 24 hours before reassembly.
- Replace the user interface (touch) board if a specific button is dead or perma-stuck.
- If the dedicated UI board didn't help, replace the main control PCB.
Parts You May Need
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
More Samsung Washer Codes
Verified against manufacturer documentation: samsung.com
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.