Samsung · Washer Moderate

bE — / bE2 — Stuck button or sensor fault (model-dependent)

bE / bE2 is model-dependent on Samsung washers. On many models it is a button (key) error — the control senses a panel button held down or stuck, often a physical stuck key or moisture under the membrane. On other models the same code is a sensor fault (a MEMS/motion or motor-speed sensor). Check your model number against the Samsung error-code page before replacing parts.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Typical cost
$80-180

The fix

User interface / control panel assembly

Button error - stuck control panel button

$80-180 moderate difficulty 45 min Tools: screwdriver

Diagnose first: Unplug for 5 minutes first - sometimes clears. Persistent code means a button is physically stuck or the membrane has failed.

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How to fix it

  1. Unplug the washer for 5 minutes.
  2. Wipe the control panel dry and press each button — note any that feel mushy or stuck.
  3. Remove the top panel and inspect the back of the control board for moisture or corrosion.
  4. Let any damp board air-dry 24 hours before reassembly.
  5. Replace the user interface (touch) board if a specific button is dead or perma-stuck.
  6. If the dedicated UI board didn't help, replace the main control PCB.

Why it happens

Typical signs: bE appears at power-on or after a button press · Touch panel unresponsive · One key feels squishy or stuck

  • Stuck/damaged touch button Cracked or sticky button keeps signaling pressed.
  • Moisture intrusion under the control panel Spilled detergent or steam wicks under the membrane.
  • Failed user interface board Sensor board itself faults.
  • MEMS / motion or motor-speed sensor fault (sensor-variant models) On models where bE/bE2 is a sensor code, the fault is in the motion/vibration or motor-speed sensor, not a button — confirm against your model before ordering a UI board.

More Samsung washer codes

3C 3C / 3E — Motor Fault 4C 4C / 4E — Water Supply Error 4C2 4C2 — Hot water connected to cold inlet 4E 4E — Water supply error (older code, same as 4C) 5C 5C / 5E / SC — Will Not Drain 5E 5E — Drain error (older code, same as 5C)

All Samsung codes → All washer codes →

Frequently asked questions

What does the bE code mean on a Samsung washer?

bE / bE2 is model-dependent on Samsung washers. On many models it is a button (key) error — the control senses a panel button held down or stuck, often a physical stuck key or moisture under the membrane. On other models the same code is a sensor fault (a MEMS/motion or motor-speed sensor). Check your model number against the Samsung error-code page before replacing parts.

What causes the bE code on a Samsung washer?

Stuck/damaged touch button: Cracked or sticky button keeps signaling pressed. Moisture intrusion under the control panel: Spilled detergent or steam wicks under the membrane. Failed user interface board: Sensor board itself faults.

Is it safe to keep using a Samsung washer with a bE error?

Yes, with caution. This is rated a moderate-severity fault.

How do I fix bE on a Samsung washer?

Unplug the washer for 5 minutes. Wipe the control panel dry and press each button — note any that feel mushy or stuck. Remove the top panel and inspect the back of the control board for moisture or corrosion.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.