Samsung · Washer Moderate

bE — / bE2 — Stuck button or sensor fault (model-dependent)

bE / bE2 is model-dependent on Samsung washers. On many models it is a button (key) error — the control senses a panel button held down or stuck, often a physical stuck key or moisture under the membrane. On other models the same code is a sensor fault (a MEMS/motion or motor-speed sensor). Check your model number against the Samsung error-code page before replacing parts.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Typical cost
$80-180
Verified against
samsung.com ↗

The fix

User interface / control panel assembly

Button error - stuck control panel button

$80-180 moderate difficulty 45 min Tools: screwdriver

Diagnose first: Unplug for 5 minutes first - sometimes clears. Persistent code means a button is physically stuck or the membrane has failed.

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How to fix it

  1. Unplug the washer for 5 minutes.
  2. Wipe the control panel dry and press each button — note any that feel mushy or stuck.
  3. Remove the top panel and inspect the back of the control board for moisture or corrosion.
  4. Let any damp board air-dry 24 hours before reassembly.
  5. Replace the user interface (touch) board if a specific button is dead or perma-stuck.
  6. If the dedicated UI board didn't help, replace the main control PCB.

Why it happens

Typical signs: bE appears at power-on or after a button press · Touch panel unresponsive · One key feels squishy or stuck

  • Stuck/damaged touch button Cracked or sticky button keeps signaling pressed.
  • Moisture intrusion under the control panel Spilled detergent or steam wicks under the membrane.
  • Failed user interface board Sensor board itself faults.
  • MEMS / motion or motor-speed sensor fault (sensor-variant models) On models where bE/bE2 is a sensor code, the fault is in the motion/vibration or motor-speed sensor, not a button — confirm against your model before ordering a UI board.

More Samsung washer codes

3C 3C / 3E — Motor Fault 4C 4C / 4E — Water Supply Error 4C2 4C2 — Hot water connected to cold inlet 4E 4E — Water supply error (older code, same as 4C) 5C 5C / 5E / SC — Will Not Drain 5E 5E — Drain error (older code, same as 5C)

All Samsung codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: samsung.com.