Samsung · Washer Moderate

dS — / dC — Door open during cycle

The washer sensed the door is not fully latched after the cycle started. dS/dC stops the cycle immediately for safety. Often a partially shut door or laundry caught in the seal.

Keep using it?
Yes, with caution
DIY difficulty
Easy
Verified against
samsung.com ↗

How to fix it

  1. Open door, clear any laundry from the seal/boot, and firmly push the door shut until you hear it click.
  2. Inspect the door strike (the metal/plastic hook on the door) for wear or play.
  3. Power-cycle the washer at the breaker for 60 seconds.
  4. If the code returns with no obstruction, replace the door lock assembly.
  5. If a new lock doesn't fix it, suspect the main control PCB.

Why it happens

Typical signs: Cycle stops shortly after start · Door release feels normal but unit won't run · Code clears briefly when door is reseated then returns

  • Laundry pinched in door seal A sock or shirt corner prevents full latch engagement.
  • Worn door strike or latch Plastic latch hook wears and no longer seats the switch.
  • Failed door lock assembly Solenoid or microswitch in the door lock is bad.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • Samsung washer door lock assembly Common replacement
    Amazon →

More Samsung washer codes

3C 3C / 3E — Motor Fault 4C 4C / 4E — Water Supply Error 4C2 4C2 — Hot water connected to cold inlet 4E 4E — Water supply error (older code, same as 4C) 5C 5C / 5E / SC — Will Not Drain 5E 5E — Drain error (older code, same as 5C)

All Samsung codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: samsung.com.