Samsung · Washer Moderate

UE — Unbalanced load error

Unbalanced load error.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Typical cost
$40-80
Verified against
samsung.com ↗

The fix

Suspension rods / shock absorbers (set of 4)

Unbalanced load error

$40-80 moderate difficulty 90 min Tools: socket set, pliers, flashlight

Diagnose first: First try redistributing the load. If error repeats with normal loads, worn suspension rods are typical after 5-7 years. Always replace all four together.

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How to fix it

  1. First try redistributing the load. If error repeats with normal loads, worn suspension rods are typical after 5-7 years. Always replace all four together.
  2. If diagnosis confirms the fault, replace the suspension rods / shock absorbers (set of 4) (typical cost $40-80, about 90 min, moderate DIY).

Why it happens

Typical signs: UE shown on the display · Unbalanced load error

  • Most likely: Suspension rods / shock absorbers (set of 4) First try redistributing the load. If error repeats with normal loads, worn suspension rods are typical after 5-7 years. Always replace all four together.

More Samsung washer codes

3C 3C / 3E — Motor Fault 4C 4C / 4E — Water Supply Error 4C2 4C2 — Hot water connected to cold inlet 4E 4E — Water supply error (older code, same as 4C) 5C 5C / 5E / SC — Will Not Drain 5E 5E — Drain error (older code, same as 5C)

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Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: samsung.com.