E12 — Temperature Sensor (NTC) Fault
Bosch's official US washer codes use an E:XX / F-code / icon format; a bare 'E12' is not in the official US list. The 'temperature sensor (NTC) fault' explanation below is not confirmed on Bosch's US consumer page — verify against your model's manual.
- Keep using it?
- Yes, with caution
- DIY difficulty
- Moderate
- Verified against
- bosch-home.com ↗
How to fix it
- Unplug the washer and access the heating element area.
- Locate the NTC (usually built into or beside the heater flange).
- Disconnect and measure resistance at room temperature (~10k ohms is typical).
- Replace the NTC if reading is open, shorted, or wildly off.
- Inspect the wiring back to the control board; repair as needed.
- Restore power and run a hot cycle to verify.
Why it happens
Typical signs: Hot wash not heating · Cycle aborts after fill · Long wash times · Cold water on all temperature settings
- NTC sensor failure Thermistor element broken, reads open or shorted.
- Wiring break to NTC Lead between sensor and main board damaged.
- Corroded NTC connector Moisture in connector raises resistance.
- Heating element NTC integrated unit failed On models where NTC clips into the heater body.
Parts you may need
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
- NTC temperature sensor Common replacementAmazon →
More Bosch washer codes
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: bosch-home.com.