iRobot · Robot Vacuum Moderate

Error 5 — Right wheel stalled

The right wheel is jammed and cannot turn. (A left-wheel stall is Error 4.)

Keep using it?
Yes, with caution
DIY difficulty
Easy
Verified against
homesupport.irobot.com ↗

How to fix it

  1. Flip the robot over.
  2. Remove any hair, string, or debris wrapped around the right wheel and axle.
  3. Clear debris from inside the wheel well.
  4. Spin the right wheel by hand to confirm it now turns freely with even resistance.
  5. Set the robot upright and press CLEAN to retest.
  6. If the wheel is still jammed or won't turn after clearing debris, the wheel module needs replacement.

Why it happens

Typical signs: 'Error 5' voice prompt · Robot pivots in place or stalls with the right wheel not turning · Right wheel resists turning by hand

  • Debris wrapped around the wheel Hair, string, or cord wrapped tightly around the right wheel or axle prevents it from turning.
  • Debris jammed in the wheel well Dirt or small objects lodged around the wheel block its rotation.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • Roomba wheel module Common replacement
    Amazon →

More iRobot robot vacuum codes

Charging Error 2 Charging Error 2 — Battery not detected Charging Error 3 Charging Error 3 — Battery won't charge Charging Error 5 Charging Error 5 — Low current fault (dirty contacts) Error 1 Error 1 — Side wheel stuck / off ground Error 10 Error 10 — Right wheel sensing problem Error 11 Error 11 — Vacuum motor not activating

All iRobot codes → All robot vacuum codes →

Frequently asked questions

What does the Error 5 code mean on a iRobot robot vacuum?

The right wheel is jammed and cannot turn. (A left-wheel stall is Error 4.)

What causes the Error 5 code on a iRobot robot vacuum?

Debris wrapped around the wheel: Hair, string, or cord wrapped tightly around the right wheel or axle prevents it from turning. Debris jammed in the wheel well: Dirt or small objects lodged around the wheel block its rotation.

Is it safe to keep using a iRobot robot vacuum with a Error 5 error?

Yes, with caution. This is rated a moderate-severity fault.

How do I fix Error 5 on a iRobot robot vacuum?

Flip the robot over. Remove any hair, string, or debris wrapped around the right wheel and axle. Clear debris from inside the wheel well.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: homesupport.irobot.com.