KitchenAid · Refrigerator Minor

Sb — Showroom/Sabbath Mode Indicator

Not a fault. Sb on the display indicates the refrigerator is in Showroom (demo) mode or Sabbath mode — cooling and/or lights are disabled or modified.

Keep using it?
Yes — fix when convenient
DIY difficulty
Easy
Verified against
kitchenaid.com ↗

How to fix it

  1. Consult your model's owner's manual for the exact exit sequence (varies by model).
  2. Typical exit: press and hold the Lock + Filter Reset (or similar pair) for 3 seconds.
  3. Some models exit by unplugging for 1 minute, restoring power, then pressing the door-alarm pad.
  4. After exiting, allow 24 hours for full cooling.
  5. If Sb returns on its own, suspect a UI board fault.

Why it happens

Typical signs: Sb shown on display · Refrigerator not cooling at all (Showroom mode) · Lights and alarms disabled (Sabbath mode) · Buttons appear non-responsive

  • Showroom mode enabled Activated for display at retail — cooling is off.
  • Sabbath mode enabled Intentionally activated to disable lights/displays.
  • Accidental activation Owner inadvertently pressed the mode-enable combo.

More KitchenAid refrigerator codes

CE CE / CF — Control Communication Failure F1E1 F1E1 — Main Control Board Fault F1E2 F1E2 — Control Board EEPROM Error F2E1 F2E1 — Keypad/Tact Switch Stuck F3E1 F3E1 — Fresh Food Thermistor Fault F3E2 F3E2 — Freezer Thermistor Fault

All KitchenAid codes → All refrigerator codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: kitchenaid.com.