LG · Washer Moderate

dE — / dE1 / dE2 Error — Door Will Not Lock

The dE (Door Error) family means the control board could not confirm the door is locked. The washer will not start a cycle until it senses a locked door.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Typical cost
$30-70
Verified against
lg.com ↗

The fix

Door lock assembly / interlock switch

Door error - door not detected as locked

$30-70 moderate difficulty 45 min Tools: screwdriver, torx bit

Diagnose first: The door lock solenoid or microswitch fails over time; sometimes the strike on the door is worn.

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How to fix it

  1. Open and firmly close the door, making sure nothing is caught in the gasket.
  2. Inspect the door latch and strike for damage or debris.
  3. Power-cycle the washer (unplug for 1 minute).
  4. If dE returns, test the door lock assembly for continuity and replace it if faulty.

Why it happens

Typical signs: Cycle will not start · Door lock clicks but cycle stops · dE, dE1, or dE2 on the display

  • Door not fully closed Laundry caught in the seal or a soft-close that did not latch.
  • Failed door lock assembly The electronic door latch/interlock has failed and will not engage or report locked.
  • Wiring/connector fault A loose or corroded connector to the door lock.

Related repair guides

Front-Load Washer Door Won't Open — How to Fix It →

More LG washer codes

AE AE — Leak (Front-Load) or Drum Drive Fault (Top-Load) CE CE — Overcurrent Error CL CL — Child Lock Is On dE1 dE1 — Door not fully closed dE2 dE2 — Door closed but won't lock dHE dHE — Drying heater error (combo / WashTower)

All LG codes → All washer codes →

Frequently asked questions

What does the dE code mean on a LG washer?

The dE (Door Error) family means the control board could not confirm the door is locked. The washer will not start a cycle until it senses a locked door.

What causes the dE code on a LG washer?

Door not fully closed: Laundry caught in the seal or a soft-close that did not latch. Failed door lock assembly: The electronic door latch/interlock has failed and will not engage or report locked. Wiring/connector fault: A loose or corroded connector to the door lock.

Is it safe to keep using a LG washer with a dE error?

Yes, with caution. This is rated a moderate-severity fault.

How do I fix dE on a LG washer?

Open and firmly close the door, making sure nothing is caught in the gasket. Inspect the door latch and strike for damage or debris. Power-cycle the washer (unplug for 1 minute).

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: lg.com.