Samsung · Dryer Moderate

bE — / bE2 — Button / Key Stuck

The control panel detected a button held down longer than expected — usually a stuck or shorted membrane key on the touch panel.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Verified against
samsung.com ↗

How to fix it

  1. Unplug dryer for 10 minutes to reset.
  2. Inspect the control panel face — press each button and see which (if any) sticks.
  3. Remove the top panel and disconnect the UI board ribbon — let it dry 24h if moisture is suspected.
  4. If a specific key sticks repeatedly, replace the user interface / control panel assembly.
  5. Avoid spraying any cleaner directly on the panel in the future — wipe with a damp cloth instead.

Why it happens

Typical signs: bE or bE2 on display · Buttons unresponsive or one beeps repeatedly · Display lights but won't accept inputs

  • Stuck membrane key Spilled liquid or worn dome shorting a key contact.
  • Cracked / damaged touch overlay Physical damage from impact pressing a key constantly.
  • Failed user interface board UI board's button-scan circuit has failed.
  • Moisture intrusion behind panel Cleaner sprayed directly on panel seeped into membrane.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • User interface / control panel Common replacement
    Amazon →

More Samsung dryer codes

3C 3C Error — Motor Error 9E1 9E1 / 9C1 — Power Supply / Voltage Error AC AC / AE — Communication Error Between Boards C8 C8 — Lint Filter / Vent Reminder C80 C80 / C90 — Vent Blockage Detected dC dC / dE — Door Open

All Samsung codes → All dryer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: samsung.com.