Roborock · Robot Vacuum Moderate

Error 11 — Magnetic strip / no-go interference

The robot detected a strong magnetic field (a virtual wall strip, or other magnet). It stops because it thinks it's at a boundary.

Keep using it?
Yes, with caution
DIY difficulty
Easy
Verified against
global.roborock.com ↗

How to fix it

  1. Move the robot at least 3 feet away from any magnetic strip or magnet.
  2. Verify the dock is not placed near a magnetic boundary strip.
  3. Use virtual no-go zones in the app instead of physical magnetic strips on newer LDS models.
  4. Restart cleaning.

Why it happens

Typical signs: Voice prompt 'Strong magnetic field detected' · App shows Error 11 · Robot stops near appliance or strip

  • Magnetic boundary strip in path Roborock-brand or third-party magnetic strip is too close.
  • Strong magnet near robot Speaker, motor, or magnetic items on the floor.
  • Robot starts run on/over a magnetic strip Initial location is inside a boundary it can't escape.

More Roborock robot vacuum codes

Error 1 Error 1 — LDS laser distance sensor blocked or stuck Error 10 Error 10 — Filter blocked Error 12 Error 12 — Battery low, returning to dock Error 13 Error 13 — Charging error / contacts dirty Error 14 Error 14 — Battery error Error 15 Error 15 — Wall sensor dirty

All Roborock codes → All robot vacuum codes →

Frequently asked questions

What does the Error 11 code mean on a Roborock robot vacuum?

The robot detected a strong magnetic field (a virtual wall strip, or other magnet). It stops because it thinks it's at a boundary.

What causes the Error 11 code on a Roborock robot vacuum?

Magnetic boundary strip in path: Roborock-brand or third-party magnetic strip is too close. Strong magnet near robot: Speaker, motor, or magnetic items on the floor. Robot starts run on/over a magnetic strip: Initial location is inside a boundary it can't escape.

Is it safe to keep using a Roborock robot vacuum with a Error 11 error?

Yes, with caution. This is rated a moderate-severity fault.

How do I fix Error 11 on a Roborock robot vacuum?

Move the robot at least 3 feet away from any magnetic strip or magnet. Verify the dock is not placed near a magnetic boundary strip. Use virtual no-go zones in the app instead of physical magnetic strips on newer LDS models.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: global.roborock.com.