Roborock · Robot Vacuum Moderate
Error 2 — Bumper stuck
The front bumper is jammed in the pressed position. The robot thinks it is continuously hitting something and stops.
- Keep using it?
- Yes, with caution
- DIY difficulty
- Easy
- Verified against
- global.roborock.com ↗
How to fix it
- Tap the front bumper firmly several times to dislodge debris.
- Look around the perimeter of the bumper for visible obstructions and remove them.
- Wipe the gap between the bumper and chassis with a dry cloth or soft brush.
- Lift one edge of the bumper gently to reseat it on its rails if loose.
- Place the robot on a flat surface and restart cleaning.
- If still stuck, the bumper assembly may need service.
Why it happens
Typical signs: Robot stops and announces 'Bumper is stuck, please tap' · App shows Error 2 · Front bumper does not visibly spring back · Robot won't start a clean
- Debris wedged behind the bumper Small toys, pet food, or pebbles can lodge between the bumper and chassis.
- Dust packed into bumper gaps Fine dust accumulates around the bumper hinges.
- Bumper popped off track After a hard collision the bumper can dislodge from its mounting clips.
- Bumper switch failure Microswitch behind the bumper stuck closed.
More Roborock robot vacuum codes
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: global.roborock.com.