Samsung · Refrigerator Moderate

33 E — Ice Pipe Heater Error

The small heater that prevents the water/ice fill tube from freezing is open-circuit or not drawing the expected current. Left unfixed, the tube ices over and the ice maker stops filling.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Verified against
samsung.com ↗

How to fix it

  1. Unplug the fridge.
  2. Pull the freezer rear panel and locate the ice pipe heater (wrapped around the fill tube).
  3. Measure resistance — should read a finite value (varies by model; open = bad).
  4. Replace the ice pipe heater if open.
  5. Reseat the harness and verify continuity back to the main PCB.
  6. If heater is good but doesn't get power, replace the main PCB.

Why it happens

Typical signs: Ice maker stops producing ice · Ice in the fill tube · 33 E on display · Water leaks if tube backs up

  • Open ice pipe heater Heater element has failed — common after several years.
  • Disconnected heater harness Connector behind freezer back panel unseated.
  • Main PCB driver failure Less common — board can't switch heater on.

Replace your water filter

A clogged or overdue water filter is a common cause of low water and ice flow on Samsung refrigerators — they are meant to be changed about every 6 months. The OEM-style filter that fits most Samsung refrigerators is the DA29-00020B ($45-55 OEM, $15-25 compatible).

  • Samsung DA29-00020B refrigerator water filter OEM water filter
    Amazon →

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

Related repair guides

More Samsung refrigerator codes

All Samsung codes → All refrigerator codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: samsung.com.