Co — Cooling Off / Demo Mode
'Co' or 'Cooling Off' means the cooling system has been intentionally disabled — typically Showroom/Demo Mode, used by retailers so the fridge can light up and respond to buttons without running the compressor. Food will warm to room temperature.
- Keep using it?
- Yes — fix when convenient
- DIY difficulty
- Easy
- Verified against
- ifixit.com ↗
How to fix it
- Check the manual for the exact disable combo for your model. On most French-door units: press and hold 'Measured Fill' (or 'Lock') and 'Filter' together for 3 seconds.
- Older side-by-sides: hold 'Filter' and 'Light' simultaneously for 3 seconds.
- Confirm the 'Co' or 'OFF' indicator disappears.
- Listen for the compressor to start within a few minutes.
- Verify temperatures reach setpoint within 24 hours.
Why it happens
Typical signs: 'Co' or 'OFF' on display · Fridge and freezer at room temperature · Lights and dispenser still work · Compressor never runs
- Demo/Showroom mode enabled Common on units that came from a floor model or were 'reset' by a child.
- Cooling intentionally turned off Owner disabled cooling for cleaning or moving.
Replace your water filter
A clogged or overdue water filter is a common cause of low water and ice flow on Whirlpool refrigerators — they are meant to be changed about every 6 months. The OEM-style filter that fits most Whirlpool refrigerators is the EDR1RXD1 ($40-50 OEM, $15-25 compatible).
- Whirlpool EDR1RXD1 refrigerator water filter OEM water filterAmazon →
Not sure which filter fits your model? See the full compatibility guide →
More Whirlpool refrigerator codes
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: ifixit.com.