Whirlpool Refrigerator Co — Cooling Off / Demo Mode
Whirlpool Refrigerator · Error code Co
What Co Means
'Co' or 'Cooling Off' means the cooling system has been intentionally disabled — typically Showroom/Demo Mode, used by retailers so the fridge can light up and respond to buttons without running the compressor. Food will warm to room temperature.
Symptoms
- 'Co' or 'OFF' on display
- Fridge and freezer at room temperature
- Lights and dispenser still work
- Compressor never runs
Common Causes
Common on units that came from a floor model or were 'reset' by a child.
Owner disabled cooling for cleaning or moving.
How to Fix It
- Check the manual for the exact disable combo for your model. On most French-door units: press and hold 'Measured Fill' (or 'Lock') and 'Filter' together for 3 seconds.
- Older side-by-sides: hold 'Filter' and 'Light' simultaneously for 3 seconds.
- Confirm the 'Co' or 'OFF' indicator disappears.
- Listen for the compressor to start within a few minutes.
- Verify temperatures reach setpoint within 24 hours.
More Whirlpool Refrigerator Codes
Verified against manufacturer documentation: ifixit.com
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.