H — High Temperature Alarm
'H' (sometimes 'HI' or accompanied by a temperature reading) is a high-temperature warning that the fresh food or freezer compartment exceeded the safe threshold (typically 48°F fresh food or 15°F freezer) for more than 90 minutes.
- Keep using it?
- Yes, with caution
- DIY difficulty
- Easy
- Verified against
- producthelp.whirlpool.com ↗
How to fix it
- Press any key to silence the alarm.
- Verify all doors are fully closed and gaskets are sealing (dollar bill test).
- Check food for thaw; do not refreeze meat/dairy that warmed past 40°F.
- Watch for 24 hours — if temperatures return to setpoint and H does not return, you are done.
- If H keeps reappearing, vacuum the condenser coil and check the condenser fan; if it persists, follow F3 E1/E2 thermistor steps.
Why it happens
Typical signs: 'H' or 'HI' on display · Audible alarm tone · Food feels warmer than expected · Often appears after long door-open or power event
- Door left open Most common — door ajar overnight or after grocery loading.
- Recent power outage Often appears alongside or instead of PO.
- Failed door gasket Air leaking past a damaged seal.
- Cooling problem developing Compressor weakness or refrigerant loss starting.
More Whirlpool refrigerator codes
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: producthelp.whirlpool.com.