Whirlpool · Washer Moderate

F21 — Long Drain / Drain Error

F21 means the washer took too long to drain. The control board expected the water out within a set time and flagged a drain problem. Common on Whirlpool/Maytag/Kenmore front-loaders.

Keep using it?
Yes, with caution
DIY difficulty
Easy
Verified against
producthelp.whirlpool.com ↗

How to fix it

  1. Power off and unplug the washer.
  2. Open the front-bottom access panel, place a towel/tray, and open the drain filter slowly.
  3. Remove all debris from the filter and housing.
  4. Check the drain hose for clogs and kinks at the standpipe.
  5. Replace the drain pump if cleaning does not restore draining.

Why it happens

Typical signs: Water left in the drum · Cycle stops and shows F21 (often after "Sd") · Long pause near the rinse/spin

  • Clogged drain pump filter The filter/trap behind the front-bottom panel collects coins, lint, and debris. #1 cause.
  • Clogged or kinked drain hose A blockage where the hose meets the standpipe.
  • Failed drain pump A pump that does not move water.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • Whirlpool Washer Drain Pump Common replacement
    Amazon →

Related repair guides

Washing Machine Won't Drain — Causes and How to Fix It →

More Whirlpool washer codes

dET dET — Detergent Cartridge Not Detected F0E2 F0E2 — Over Suds Detected F0E3 F0E3 — Load Too Heavy / Basket Blocked F0E5 F0E5 — Off-Balance Load F0E7 F0E7 — Clothing Detected During Clean Washer Cycle F1E1 F1E1 — Main Control Board (CCU) Fault

All Whirlpool codes → All washer codes →

Frequently asked questions

What does the F21 code mean on a Whirlpool washer?

F21 means the washer took too long to drain. The control board expected the water out within a set time and flagged a drain problem. Common on Whirlpool/Maytag/Kenmore front-loaders.

What causes the F21 code on a Whirlpool washer?

Clogged drain pump filter: The filter/trap behind the front-bottom panel collects coins, lint, and debris. #1 cause. Clogged or kinked drain hose: A blockage where the hose meets the standpipe. Failed drain pump: A pump that does not move water.

Is it safe to keep using a Whirlpool washer with a F21 error?

Yes, with caution. This is rated a moderate-severity fault.

How do I fix F21 on a Whirlpool washer?

Power off and unplug the washer. Open the front-bottom access panel, place a towel/tray, and open the drain filter slowly. Remove all debris from the filter and housing.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: producthelp.whirlpool.com.