Bosch · Refrigerator Serious

EE — Likely Demo/Showroom Mode (Unconfirmed)

Bosch's official US refrigeration error-code page documents only three entries: E02 (icemaker/ice-water communication), E03 (dispenser UI), and a generic 'E or D' catch-all covering any other E/D message (which instructs a power-cycle, then contacting support). 'EE' as a demo/showroom-mode indicator is not documented in Bosch's official US list. If your unit shows EE and is not cooling, first check whether it is in demo/showroom mode per your model's manual; otherwise follow Bosch's generic guidance and have it diagnosed.

Keep using it?
Limited use only
DIY difficulty
Hard

How to fix it

  1. Press and hold the Alarm + Super (or model-specific combo per the owner's manual) for ~10 seconds to exit demo mode.
  2. Listen for the compressor to start within 5-10 minutes of exiting demo mode.
  3. If demo mode cannot be exited, unplug for 10 minutes and retry.
  4. If EE persists after a full reset, the main control board EEPROM is the likely failure — replace the board.
  5. After replacement, verify model/serial programming per the tech sheet.

Why it happens

Typical signs: EE on display · Display works but nothing gets cold · Compressor never starts · Settings will not save

  • Demo mode enabled at retail Common on units bought as floor models or after a power glitch.
  • Corrupted EEPROM Memory IC on main board has bad data.
  • Failed main control board EEPROM is bad and not recoverable by reset.

Replace your water filter

A clogged or overdue water filter is a common cause of low water and ice flow on Bosch refrigerators — they are meant to be changed about every 6 months. The OEM-style filter that fits most Bosch refrigerators is the BORPLFTR10 ($60-75 OEM, $25-35 compatible).

  • Bosch BORPLFTR10 refrigerator water filter OEM water filter
    Amazon →

Not sure which filter fits your model? See the full compatibility guide →

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • Bosch refrigerator main control board Common replacement
    Amazon →

More Bosch refrigerator codes

E1 E1 — Fresh-Food Compartment Sensor Fault E10 E10 — Inverter Compressor / Compressor Drive Fault E11 E11 — Display Control Module Fault E12 E12 — Damper Control Fault E2 E2 — Icemaker / Ice-Water System Communication Fault E20 E20 — Defrost Drain Heater / Drain Blockage

All Bosch codes → All refrigerator codes →

Frequently asked questions

What does the EE code mean on a Bosch refrigerator?

Bosch's official US refrigeration error-code page documents only three entries: E02 (icemaker/ice-water communication), E03 (dispenser UI), and a generic 'E or D' catch-all covering any other E/D message (which instructs a power-cycle, then contacting support). 'EE' as a demo/showroom-mode indicator is not documented in Bosch's official US list. If your unit shows EE and is not cooling, first check whether it is in demo/showroom mode per your model's manual; otherwise follow Bosch's generic guidance and have it diagnosed.

What causes the EE code on a Bosch refrigerator?

Demo mode enabled at retail: Common on units bought as floor models or after a power glitch. Corrupted EEPROM: Memory IC on main board has bad data. Failed main control board: EEPROM is bad and not recoverable by reset.

Is it safe to keep using a Bosch refrigerator with a EE error?

Limited use only. This is rated a serious-severity fault.

How do I fix EE on a Bosch refrigerator?

Press and hold the Alarm + Super (or model-specific combo per the owner's manual) for ~10 seconds to exit demo mode. Listen for the compressor to start within 5-10 minutes of exiting demo mode. If demo mode cannot be exited, unplug for 10 minutes and retry.

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.