KitchenAid · Washer Moderate

F2E1 — Stuck Button on User Interface

The user interface detected a button that has been pressed/stuck for more than 15 seconds. The control panel will not accept input.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Verified against
kitchenaid.com ↗

How to fix it

  1. Press POWER to cancel
  2. Press each button on the control panel firmly and release
  3. Clean console with damp cloth — do not soak
  4. Unplug for 1 minute and try again
  5. Replace user interface assembly if buttons remain unresponsive

Why it happens

Typical signs: F2E1 displayed · Buttons unresponsive · Phantom button presses · Cycle won't start

  • Stuck/damaged button Physical button mechanism is jammed
  • Spilled liquid on console Liquid bridging contacts under panel
  • Faulty user interface assembly Membrane or PCB failure

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • KitchenAid Washer User Interface Control Common replacement
    Amazon →

More KitchenAid washer codes

F0E1 F0E1 — Load Detected During Clean Washer Cycle F1E1 F1E1 — Main Control Board Failure F3E1 F3E1 — Pressure Switch Failure F5E1 F5E1 — Lid Switch Fault F5E2 F5E2 — Lid Lock Will Not Lock F5E3 F5E3 — Lid Lock Will Not Unlock

All KitchenAid codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: kitchenaid.com.