KitchenAid · Washer Serious

F5E3 — Lid Lock Will Not Unlock

The lid lock failed to release at the end of a cycle or when commanded. Door/lid remains locked.

Keep using it?
Limited use only
DIY difficulty
Moderate
Verified against
kitchenaid.com ↗

How to fix it

  1. Unplug washer for 5 minutes
  2. Plug back in — lock should release on power-up
  3. If still locked, remove top panel for manual access to lock
  4. Manually release lock per service procedure
  5. Replace lid lock assembly

Why it happens

Typical signs: F5E3 displayed · Lid stays locked after cycle · Cannot retrieve laundry · Lock light stays on

  • Failed lid lock assembly Mechanical jam or solenoid stuck
  • Foreign object jamming lock Coin/debris stuck in mechanism
  • Control board fault CCU not sending unlock signal

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

More KitchenAid washer codes

All KitchenAid codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: kitchenaid.com.