KitchenAid · Washer Serious

F9E1 — Long Drain / Drain Pump Fault

The washer did not drain within the expected time. Water remains in the tub after the drain step.

Keep using it?
Limited use only
DIY difficulty
Moderate
Verified against
kitchenaid.com ↗

How to fix it

  1. Power off and unplug washer
  2. Locate and clean drain pump filter (if accessible)
  3. Check drain hose for kinks and proper height (under 96 inches)
  4. Verify standpipe drains freely
  5. Listen for drain pump humming — replace if not running
  6. Test pump for continuity

Why it happens

Typical signs: F9E1 displayed · Standing water in drum · Cycle won't advance to spin · Pump runs but no drain

  • Clogged drain pump filter Debris (coins, lint, hair) blocking pump impeller
  • Kinked drain hose Hose pinched behind washer
  • Drain hose installed too high Above 96 inches creates siphon issues
  • Faulty drain pump Pump motor failed or impeller broken
  • Clogged standpipe Household drain backed up

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

More KitchenAid washer codes

All KitchenAid codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: kitchenaid.com.