GE · Washer Moderate

E23 — GE Washer Drain Pump Error — Will Not Drain

On GE front-load washers, a drain fault means the washer could not pump water out in time, leaving water in the tub. GE doesn't publish E23 on its consumer support pages; this meaning comes from service literature — confirm against your model's tech sheet.

Keep using it?
Yes, with caution
DIY difficulty
Easy

How to fix it

  1. Unplug, open the front-bottom panel, and clean the pump filter (place a towel for water).
  2. Check the drain hose for clogs/kinks.
  3. Replace the drain pump if it will not drain after cleaning.

Why it happens

Typical signs: Standing water in the drum · Cycle stops before spin · Drain error on the display

  • Clogged pump filter/coin trap Debris in the front-bottom filter blocks the pump.
  • Clogged or kinked drain hose A blockage at the standpipe.
  • Failed drain pump A pump that will not move water.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • GE Washer Drain Pump Common replacement
    Amazon →

More GE washer codes

All GE codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.