GE · Washer Moderate

E43 — Door Open During Cycle

Control lost the door-closed signal while running. Either the door actually opened, the latch failed, or the lock switch is intermittent.

Keep using it?
Yes, with caution
DIY difficulty
Easy
Verified against
geappliances.com ↗

How to fix it

  1. Open the door, clear any laundry from the door boot, and firmly re-close.
  2. Check that the rubber door boot isn't folded into the seal.
  3. Inspect the door strike for wear or damage.
  4. Lift the door slightly while closing — if that fixes it, hinges are sagging.
  5. If the issue persists, replace the door lock/switch assembly.

Why it happens

Typical signs: Cycle pauses with E43 · Door appears closed but washer thinks it's open · Resumes briefly then errors again

  • Door not fully latched Laundry or boot bunching prevents full closure — most common.
  • Worn door strike or hinge sag Heavy door drops, strike no longer engages cleanly.
  • Failed door switch inside the latch Microswitch open intermittently.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • GE washer door lock assembly Common replacement
    Amazon →

More GE washer codes

dF / dE dF / dE — Door Lock Engagement Error E22 E22 — Drain Pump / Drain Time Exceeded E23 Drain Pump Error — Will Not Drain E31 E31 — Pressure Sensor Fault E42 E42 — Door Lock Will Not Unlock E54 E54 — Motor Control / Drive Motor Fault

All GE codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: geappliances.com.