GE · Washer Moderate

E42 — Door Lock Will Not Unlock

Control commanded the door to unlock at end of cycle, but the door latch assembly didn't release. Washer is stuck locked.

Keep using it?
Yes, with caution
DIY difficulty
Moderate
Verified against
geappliances.com ↗

How to fix it

  1. Unplug the washer for 60 seconds, then restore power.
  2. Try Drain & Spin to release residual water — many GE units won't unlock with water in the tub.
  3. If still locked, manually release via the pump-filter access door pull-cord (front-load models).
  4. Inspect the door strike for damage; replace if bent.
  5. Replace the door lock assembly if it won't release on command.
  6. If new lock doesn't fix it, replace the main control board.

Why it happens

Typical signs: Door stays locked after cycle ends · E42 on display · Cannot start a new cycle

  • Failed door lock / latch assembly Solenoid or wax motor in the latch failed mechanically.
  • Broken door strike or bent door Latch can't disengage because the strike is binding.
  • Control board lock driver fault Board not sending the unlock signal.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • GE washer door lock assembly Common replacement
    Amazon →

More GE washer codes

dF / dE dF / dE — Door Lock Engagement Error E22 E22 — Drain Pump / Drain Time Exceeded E23 Drain Pump Error — Will Not Drain E31 E31 — Pressure Sensor Fault E43 E43 — Door Open During Cycle E54 E54 — Motor Control / Drive Motor Fault

All GE codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: geappliances.com.