GE · Washer Moderate

OL — Overload / Off Balance

The load is too large or unevenly distributed for the washer to spin safely. Common on top-loaders washing bulky items like comforters.

Keep using it?
Yes, with caution
DIY difficulty
Easy
Verified against
geappliances.com ↗

How to fix it

  1. Pause the cycle and manually redistribute the load.
  2. Remove a few items if the drum is overpacked.
  3. Run Drain & Spin to retry.
  4. Verify the washer is level — adjust front feet.
  5. On top-loaders, check the suspension rods (4) — replace as a set if any are weak.
  6. On front-loaders, inspect shock absorbers under the tub.

Why it happens

Typical signs: OL appears during spin · Tub thumps loudly and slows down · Cycle extends as washer tries to redistribute

  • Oversized load Comforter, rug, or heavy towels exceed capacity.
  • Uneven load distribution All weight on one side after a wash.
  • Washer not level Feet not adjusted, machine rocks.
  • Failed suspension rods / shocks Tub doesn't return to center between spins.

Parts you may need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

  • GE washer suspension rod kit Common replacement
    Amazon →

More GE washer codes

All GE codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: geappliances.com.