OL — Overload / Off Balance
The load is too large or unevenly distributed for the washer to spin safely. Common on top-loaders washing bulky items like comforters.
- Keep using it?
- Yes, with caution
- DIY difficulty
- Easy
- Verified against
- geappliances.com ↗
How to fix it
- Pause the cycle and manually redistribute the load.
- Remove a few items if the drum is overpacked.
- Run Drain & Spin to retry.
- Verify the washer is level — adjust front feet.
- On top-loaders, check the suspension rods (4) — replace as a set if any are weak.
- On front-loaders, inspect shock absorbers under the tub.
Why it happens
Typical signs: OL appears during spin · Tub thumps loudly and slows down · Cycle extends as washer tries to redistribute
- Oversized load Comforter, rug, or heavy towels exceed capacity.
- Uneven load distribution All weight on one side after a wash.
- Washer not level Feet not adjusted, machine rocks.
- Failed suspension rods / shocks Tub doesn't return to center between spins.
Parts you may need
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
- GE washer suspension rod kit Common replacementAmazon →
More GE washer codes
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician. Verified against manufacturer documentation: geappliances.com.